Your cookware warranty covers the defects in the materials and workmanship. At any time, any defective, non-electric part of a product will be repaired or replaced without charge.

This warranty gives you specific legal rights. You may also have other rights which vary from state to state. This warranty does not cover damage caused by misuse, accidents, or alterations to the product.

If you have questions concerning your cookware and its warranty coverage, please contact our Warranty Department for a preliminary consultation.



Lustre Craft Cookware stands behind Americraft’s Lifetime Warranty.  We want you to be completely satisfied with your cookware.  You may download the download the Replacement Parts Order Form (PDF) for Lustre Craft by West Bend parts by clicking here. You will need Adobe Reader to see this document.  If you don’t have it, you can download Adobe Reader here.


Americraft’s Lifetime Warranty also covers Kitchen Craft Cookware.


Once you’ve found the pieces you need, follow the instructions to complete the form and send it to:


Lustre Craft Cookware Parts Division

4129 United Ave.

Mount Dora, FL 32757


If you would like to speak directly to one of our Customer Service representatives, you may:

  • Call our Corporate office at 352-483-7600, Monday through Friday from 8am to 5pm
  • Fill out the form below:


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