Lustre Craft cookware is warranted against defects in the materials and workmanship for the lifetime of the cookware. At any time, any defective, non-electric part of a product will be repaired or replaced. You will be responsible for shipping.
If you have questions concerning your cookware and its warranty coverage, please contact our Customer Service department for a preliminary consultation at 800.800.2850, ext. 239.
Electrical components and the Kitchen Kutter have a one year warranty. We do have replacement parts available for purchase. Please contact us for details.
This warranty gives you specific legal rights. You may also have other rights which vary from state to state. This warranty does not cover damage caused by misuse, accidents, or alterations to the product.
Interested in simply purchasing replacement parts? Please Download the Replacement Parts Order Form mail it with payment to the address on the form.
Please call 800-800-2850
Monday - Friday, 8am to 5pm, Eastern Standard Time
for further assistance.
Fill out the form below for contact via email: